Swrve for IT

Take Action on New, Existing, and Predictive Data

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Move as Fast as your Customers in Real Time

Those in IT and Digital know the pain of missing out on engagement and retention opportunities due to data silos, channel limitations, and outreach restrictions. That’s why ambitious IT professionals choose Swrve. Our suite of real-time tools and triggers allow global brands to respond to the live behaviors of customers during optimal times of engagement.

Real-time Relevance

Swrve combines rich, real-time customer data with enterprise-grade triggering and targeting to help marketers identify, interpret, and act on the needs of individual customers as they occur live and in the moment.

Return on Relevance

Swrve delivers intelligent, 1:1 interactions that are optimized in the moment through AI and real-time performance assessment, increasing conversions, ARPU, retention, LTV, and more, exactly when it matters most to the bottom line.

Relevant Everywhere

Swrve is built to support messaging across mobile, web, email, and popular OTT platforms like Apple TV, Android TV, Roku, Fire TV, WebOS, and Tizen.

Create Relevant Digital Experiences with Richer Real-time Data

14 billion customer interactions. That’s how much the Swrve platforms processes daily in real time to keep global brands live and in the moment with their customers. The platform is also built to integrate with all major clouds, systems, and platforms to maximize the potential of existing data. With a 99.98% uptime and billions of messages sent annually, Swrve is perfectly designed to scale to help IT and Digital teams address customer needs worldwide.

Create Relevant Digital Experiences with  Richer Real-time Data

INTEGRATE WITH MAJOR SYSTEMS

Swrve integrates seamlessly with Oracle Marketing Cloud, Salesforce, Adobe, Bluedot, Sendgrid, Amplitude, and other popular systems and technologies. The speed and convenience of these integrations make it easy to align Swrve to your brand’s specific business objectives.

USE PREDICTIVE INSIGHTS

Swrve’s suite of AI and predictive analytics offer insights on future behavior at an individual level, making it easy to segment, orchestrate, and target messaging that will make an impact across customer journeys.

SEND MESSAGES THAT MATTER

Use factors like purchase history, past interactions, new events, churn propensity, predictive insights, and more to send hyper-relevant messages that move the needle in real time.

Swrve was recognized as a Leader in the Magic Quadrant following Gartner’s independent evaluation of 15 digital mobile marketing platforms.
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Act on New Opportunities Instantly

Data silos stand in the way of opportunities to engage, retain, and monetize new and existing customers. With Swrve, IT and Digital professionals have the power to deploy powerful campaigns that can nurture customers through to new purchases and deepen their loyalty to your brand. Easily act on growth opportunities that exist across mobile, email, web, and OTT using:

Act on New Opportunities Instantly

RICH, DYNAMIC PUSH CAMPAIGNS

Use insights like past interactions, actions happening in real time, and future behaviors—determined by Swrve’s suite of AI and predictive analytics—to send personalized push notifications with offers that are relevant on an individual level. Add images, videos, and action buttons to make them interactive, and deliver at optimal times for response.

POWERFUL A/B TESTING

Conduct data-driven A/B tests to optimize UX across onboarding, nurturing, and re-engagement campaigns. Test up to 10 different variants at once, and take action on new insights in real time.

ONE 360° VIEW OF ALL CAMPAIGNS

The Swrve dashboard presents all campaigns in one centralized list view that can be filtered with ease. All relevant campaign measurement metrics (like overall engagement, A/B test results, clickthrough, and more) be easily seen and evaluated from this one convenient view.

With Swrve, we were able to employ dynamic engagement with behavioral data, lifecycle plans and A/B testing to sell hundreds of thousands of new paid plans, increase app retention (12%+), daily engagement (7%+) while decreasing customer service calls. We're looking forward to further success using Swrve to introduce our new PlayGo video service to customers in all our markets. Dario Bianchi, Global Director Products & Digital at Digicel