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Swrve Report: 11 Data-Driven Tactics To Drive Multi-Channel Engagement

Swrve Report: 11 Data-Driven Tactics To Drive Multi-Channel Engagement
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We’ve pooled our knowledge, gained from years of experience, to bring you 11 data-driven tactics, across 4 stages of the customer lifecycle:

1. Onboarding

2. Adoption

3. Monetization

4. Advocacy & Customer Satisfaction

These demonstrate how our customers have employed their user data to significantly improve the metrics that matter and win more moments of engagement with their audience.

 Swrve Onboarding & Conversion
Devices

Onboarding & Conversion

Over 20% of all mobile app installs are used just once and then never again, which leads to 95% of new app users never becoming paying customers.

Make your onboarding experience compelling and educational, and use data to make decisions quickly and dynamically, so that your users see the value of your app and make the step to conversion.

 Swrve Adoption & Retention
Devices

Adoption & Retention

We are all aware that it costs 5 times more to acquire a new customer than it does to retain an existing one.

Raise awareness of new and underused features to keep your users engaged with your app, and set up recovery messages to remind users of their ‘purchases in progress’ to increase ROI and retention. 

 Swrve Monetization
Devices

Monetization

Avoiding churn and persuading your users to become paying customers is the ultimate way to grow your business. But as we know, only 20% of first-time buyers will make another purchase in your app.

Create micro-targeted, multi-faceted campaigns to increase purchasability and drive revenue to your brand.

 Swrve Advocacy & Customer Satisfaction
Devices

Advocacy & Customer Satisfaction

In-app surveys have reimagined the way we measure our customers' satisfaction, and are also a great tool to increase App Store ratings and reviews.

Your data, when used correctly, will enable you to choose the right channel, at the right time, boosting your engagement and completion rates.

Swrve Mobile Marketing

*When you send this form to us, we will use your data to send you marketing tips, invitations, and product updates. You can unsubscribe at any time.