Brands today aren’t just competing with other companies that sell the same product or service anymore—they’re competing for attention in the mobile, multichannel, digital experience economy. Reaching consumers at the time and place of their choosing requires constant collaboration between marketing, digital, product, customer success, and mobile teams.
Swrve is the platform for everyone involved in engaging and retaining customers. Achieve relevance at every step of the dynamic customer journey to maximize measurable business outcomes.
With Swrve, we were able to employ dynamic engagement with behavioral data, lifecycle plans and A/B testing to sell hundreds of thousands of new paid plans, increase app retention (12%+), daily engagement (7%+) while decreasing customer service calls. We're looking forward to further success using Swrve to introduce our new PlayGo video service to customers in all our markets. Dario Bianchi, Global Director Products & Digital at Digicel