Contextual CX: Connect with Every Customer, Anytime, Anywhere

Contextual CX: Connect with Every Customer, Anytime, Anywhere

With Swrve, brands are always connected with their mobile customers, reaching out in context wherever customers are with the right message, at the right moment, to build lasting and valuable relationships.

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Swrve is a Leader in the Gartner Magic Quadrant and Forrester Wave for Mobile Engagement

Open Platform to Seamlessly Integrate

Open Platform to Seamlessly Integrate

Swrve is an open platform. We complement, rather than replace, your exisiting marketing and engagement stack. Through deep integrations with all major marketing clouds, CDPs, analytics, and ESPs Swrve empowers current stacks to deliver contextual CX across mobile, web, and digital TV channels. 

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Always-On Segmentation Always-On Segmentation

Always-On Segmentation

Swrve brings the depth of BI targeting to everyone's fingertips in real time. Every interaction of every user across mobile, web, and TV is targetable with unprecedented granularity: behaviors, purchases, payloads, frequency and recency, and more.

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Real-time, Right Time Triggering

Real-time, Right Time Triggering

Swrve enables global brands to instantly identify, interpret, and respond to always-on customer needs across mobile, web, and TV platforms. Trigger contextual interactions based on any combination behavior, propensities, geolocation, ad interactions, or from external systems (via APIs).

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Real-time for Always-on Customers

Recognized by Gartner for its unmatched real-time capabilities, only Swrve captures, processes, and segments billions of simultaneous data streams across apps, devices, channels, clouds, and enterprise systems to identify, interpret, and solve for each customer’s real-time needs.

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Cross-Platform, Personalized Communications

Cross-Platform, Personalized Communications

Be it browsing on a website, engaging in an app, or streaming shows to their smart TV, customers don't see channels; they just see one consistent, or inconsistent, brand experience. Swrve is built to keep brands present and relevant across 18 different platforms and channels with 100% native, contextual CX that drives engagement, retention, and growth.

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Intelligence in Every Customer Interaction

Intelligence in Every Customer Interaction

Swrve analyzes 17 billion user behaviors every day to improve and automate decision making with advanced AI and machine learning models. Be that an A/B test to reveal the best performing content, a retention campaign to customers with a high propensity to churn, or a simple nudge (versus a discount) to those users most likely to convert—all sent in the perfect moment to interact with optimal time delivery.

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Optimize Every Aspect of Your UX

Optimize Every Aspect of Your UX

Consumers spend 84% of their digital day inside mobile and TV streaming apps. Take a scientific approach to content and user experience experiments using Swrve’s UX testing. Optimize onboarding, call-to-actions, checkouts, core UI, and pricing variants to find out definitively which variant works and immediately roll out the winner to your entire customer base.

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All-in-One, Simple, Easy to Use Platform

Swrve's all-in-one platform gives brands the ability to identify, predict, and act on customer need with real-time precision, and individual personalization. Leading brands turn to Swrve to connect with their mobile-first customers and build lasting, valuable relationships.

All-in-One, Simple, Easy to Use Platform
Creating perfect messaging with Swrve is simple. What you see is what you get.
All-in-One, Simple, Easy to Use Platform
Build relevant, contextual experiences with Swrve.
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Three UK Increases Revenue by 79% with Swrve

“Swrve is giving us the ability to inform, engage, and assist customers at scale with 1:1 messaging in real time. This is a game changer for us, as more customers are opening our app more often, our engagement is increasing, and we’ve enjoyed great achievements, including a 79% increase revenue in a single quarter with Swrve.”
- Sam Robertson, Product Executive at Three UK

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