Product Overview
Swrve is a customer engagement platform that helps enterprises grow faster through hyper-personalized messaging orchestrated across mobile, email, web, TV (OTT) and emerging digital channels.
Collect and unify customer data to enable personalization at scale
- Compile deep first-party data on each customer across channels
- Empower marketers with BI-like precision without BI cycle times
- Let customers orchestrate themselves with dynamic campaigns
Orchestrate real-time triggering and delivery across channels
- Trigger messages TO any channel with events FROM any channel
- Let AI select the optimal time to message
- Interact at the right place and time with geolocation
Deploy the industry’s richest mobile engagement channels
- Increase engagement 10X with hyper-relevant push notifications and AI-powered delivery
- Deliver truly interactive in-app experiences, messages and surveys
- Optimize your mobile app user experience with AI-powered A/B Testing
Simplify and amplify multi-channel campaigns - in one solution
- Unify micro-targeting, triggering and more across mobile, email, web push and TV (OTT)
- Track behavior and retarget across channels
- Use Swrve’s integrated email service or plug Swrve into your own provider
Deploy hyper-personal content for your micro-targeted audiences
- Insert dynamic customer properties and external data to personalize messages
- Accelerate time-to-value with predefined message templates
- Localize global campaigns with delivery to the correct language for each customer
Automatically generate and act on insight with AI
- Push at the optimal time for each customer
- Identify customers with a high propensity to churn
- Optimize mobile user experience with AI-powered - A/B testing
Gain insight for action with built-in analytics and reports
- Get user insights with with built-in dashboards and reports
- Identify trends and their drivers by creating your own KPI reports
- Export data to Google, Tableau and Amazon RedShift
Enterprise-grade platform fully integrated with marketing clouds and leading providers
- Full integrations with SalesForce, Oracle, Adobe and Marketo marketing clouds
- Integrate and unify customer data from any source including attribution, analytics, customer data platforms and more
- Enterprise-grade uptime, availability, and security