Join Swrve in London on Monday, January 27th at the Customer Experience Management in Telecoms Global Summit. Our experts will be on site to discuss how future-forward brands can leverage data across digital channels to transform, elevate, and redefine customer experiences in telecom. 

Back for its 15th year, The CEM in Telecoms Global Summit brings together the world’s leading CX Telecoms professionals to share best practice strategies to help the industry solve its greatest challenges.

At this summit, brands will participate in discussions, workshops, and seminars that deliver the insights and strategies global telecoms need to move the needle in 2020. Attendees can expect to: 

  • learn how to benchmark the latest technological disruptors for telecoms including AI, chatbots, messaging services, and big data 
  • gain an advantage over the competition with strategies to transform companies’ service culture and elevate satisfaction ratings across channels
  • discover how Digicel, Telefónica, and Three UK achieved measurable results with Swrve’s real-time customer engagement platform

Swrve’s success with global telecoms like Digicel, Telefónica, and Three UK make it uniquely positioned to help brands confidently scale their communications across millions of subscribers, and deliver convenient, valuable, relevant experiences at the individual level. Watch how the team at Digicel used Swrve to triple their mobile engagement and increase their retention by 50% in this 2-minute video. 

To set up a meeting with one of our experts at CEM in Telecoms Summit, register here