Conventional pay TV continues to decline. Every month, half a million US consumers abandon traditional paid TV bundles in favor of streaming media direct from content providers across a range of streaming media devices and smart TVs. According to Parks Associates, 76% of US broadband households subscribed to an OTT service in Q1 2020, while adoptions of traditional paid TV decreased to 62%.

Roku is the number one streaming platform in the US, as measured by total hours streamed (2020 Kantar Milllward Brown). The Roku OS enables content publishers to release a streaming channel or content worldwide on millions of devices including Roku players, Roku® Streaming Sticks™ and Roku TVs. Swrve’s Roku SDK connects brands with their customers directly on digital streaming channels, enabling brands to build lasting, and valuable relationships, and drive engagement, retention, and revenue with a true, multichannel, contextual customer experience.

Swrve is the only customer engagement platform that connects brands with their customers via OTT platforms and services. Swrve currently supports native in-app OTT messaging on Roku, Amazon Fire TV, Apple TV, Android TV, and Smart TV. Unlike mobile app messaging, where users engage with a call to action in the palm of their hands, Swrve provides an OTT focus guide, enabling the user to engage with messages easily using their remote control. 

Swrve’s recent update to its Roku SDK immeasurably improves performance and allows for an easier integration of the SDK into the brand's apps. This is imperative in Covid-19 times, as digital streaming, and subscription services over TV, mobile, and web continue to rise in popularity. Swrve delivers one integrated engagement solution for content providers who stream their content through apps across all these channels. Some of the world’s largest media companies have deployed Swrve into their suite of OTT video streaming platforms and achieved significant results, such as:

  • 200% growth in monthly active users
  • 20.5% increase in time spent viewing
  • 9.5% more movies streamed

Hear from the Experts

Register for our webinar The Next Frontier: Customer Engagement Strategies for Digital TV, On-demand TV, and Streaming with Salesforce.  

Key Takeaways:

  • The key marketplace factors and trends driving OTT service engagement and customer churn
  • Strategies to increase engagement in the video consumer journey: initial interaction before subscribing or viewing of the service starts, when a free trial or promotional period ends, after a popular series ends, and during a long period of customer inactivity
  • Best practices of customer engagement strategies

Register here.