Multichannel Resource Hub

Swrve has driven revenue, retention and KPIs for some of the world's most successful enterprises. We create campaigns that deliver relevant, personalized messages in micromoments that matter across mobile, email, web, TV and emerging digital channels.
Discover what we learned along the way.

Whitepapers

Five Campaigns That Drive Revenues In Mobile Games

Five Campaigns That Drive Revenues In Mobile Games

Whitepaper
Ellen Flynn

If you are in mobile games, your business depends on engaging, retaining and monetizing app users. Failure is not option.

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Marketing’s Future with AI: Beyond the Hype, There’s Hope

Marketing’s Future with AI: Beyond the Hype, There’s Hope

Whitepaper
Ellen Flynn

AI and machine learning are here - but what's hype, what's real, and how can you keep your brand ahead of it all? Learn what's possible here.

See What's Possible
Expert Multi-Channel Marketing Strategies for the Travel Industry

Expert Multi-Channel Marketing Strategies for the Travel Industry

Whitepaper
Tom Farrell

Learn how to use actions taken in your app, website, and more to inspire more bookings, longer trips, and deeper customer relationships.

See What Works
Campaign Best Practices: 7 Habits for Long-Term Returns

Campaign Best Practices: 7 Habits for Long-Term Returns

Whitepaper
Tom Farrell

Don't waste time on campaign strategies that don't work. Our customers drive ROI quarter after quarter using these tried-and-true campaign practices.

Learn What Works
The LTV Blueprint: Make Every Moment Count for Your Bottom Line

The LTV Blueprint: Make Every Moment Count for Your Bottom Line

Whitepaper
Ross Hamer

It costs 5X as much to acquire a new customer than it does to retain an existing one. This fact alone should make retention and LTV a top priority.

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Expert Multi-Channel Marketing Strategies for the Telco Industry

Expert Multi-Channel Marketing Strategies for the Telco Industry

Whitepaper
Tom Farrell

Learn how to use actions taken in your app, website, and more to drive more plans, larger upsells, and deeper customer relationships.

See What Works
To Build or Buy? The 2019 Mobile Marketing Buyer’s Guide

To Build or Buy? The 2019 Mobile Marketing Buyer’s Guide

Whitepaper
Tom Farrell

Avoid an expensive headache by answering these important questions that will tell you whether to build or to buy your mobile marketing platform.

Learn What Matters Most
The New Normal: Key Insights for Financial Institutions

The New Normal: Key Insights for Financial Institutions

Whitepaper
Tom Farrell

Yesterday’s in person transactions are today’s clicks and swipes. Learn how adapting to multi-channel interactions will impact your bottom line.

Explore the Future
The Gartner Magic Quadrant for Mobile Marketing 2018

The Gartner Magic Quadrant for Mobile Marketing 2018

Whitepaper
Ross Hamer

Swrve was recognized as a Leader in the Magic Quadrant following Gartner’s independent evaluation of 15 digital mobile marketing platforms.

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11 Data-Driven Tactics to Drive Multi-Channel Engagement

11 Data-Driven Tactics to Drive Multi-Channel Engagement

Whitepaper
Ross Hamer

We’ve pooled our knowledge, gained from years of experience, to bring you 11 data-driven tactics, across 4 stages of the customer lifecycle.

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Webinars

How to Unlock Real-time Relevance Everywhere
play

Learn how to deliver real-time relevant customer experiences, that lead to greater engagement, retention, and monetization.

Date:
30th Apr 2019
Time:
16:00 (GMT)
Swrve Group Demo
play

See first-hand how companies use Swrve to combine rich, real-time customer data with enterprise-grade triggering and targeting.

Avoiding OTT’s Top 5 Mistakes
play

This webinar, cohosted by Parks Associates will identify the top 5 mistakes that OTT providers can make when planning and deploying their services.

Date:
26th Mar 2019
Time:
12:33 (GMT)
Marketing’s Future with AI: Beyond the Hype, There’s Hope
play

Join our CSO Barry Nolan as he talks though what marketers in the mobile space should expect from AI and machine learning in 2019.

Drive Engagement In The Multi-Channel Media Landscape
play

Learn how to deepen relationships with your customers via dynamic, personalized multi-channel campaigns

Webinar: 6 Ways iOS 12 can Helps Marketer Win More Moments of Customer Engagement
play

What does the iOS12 update mean for you and how can you prepared?

Webinar: 5 Ways to Drive Multi-Channel Revenue
play

Join us and learn how to optimize multi-channel interactions at every stage in the user lifecycle, from onboarding to conversion across all verticals.

Webinar: Gone In 17 Seconds
play

We walk through tried-and-tested campaigns specific to the finance industry that will boost app engagement and customer satisfaction.

Blog

Meet Swrve at MAU 2019

Meet Swrve at MAU 2019

If you’re heading to MAU 2019, then you already know that it’s the mecca for mobile acquisition and retention in...

Enjoy a Live Platform Walkthrough of Swrve (Weekly)

Enjoy a Live Platform Walkthrough of Swrve (Weekly)

At Swrve, we know that relevance is the currency in today’s digital economy. But being relevant is getting harder. Cus...

The Swrve Monetization Report 2019: An Infographic

The Swrve Monetization Report 2019: An Infographic

The Swrve Monetization Report 2019 is coming soon, providing an in-depth study of player spending habits in freemium mobile ...

Webinar: Unlock Real-time Relevance Anywhere with Swrve and Bluedot

Webinar: Unlock Real-time Relevance Anywhere with Swrve and Bluedot

As the leading provider in real-time, relevant customer experiences, Swrve is delighted to be partnered with location-based ...

Our Takeaways from the Game Developers Conference 2019

Our Takeaways from the Game Developers Conference 2019

With over 30,000 attendees at #GDC19 it’s no wonder that those of you who attended left with some inspirational ideas,...

Key Takeaways from Oracle Modern Customer Experience 2019

Key Takeaways from Oracle Modern Customer Experience 2019

Oracle's Modern Customer Experience, which took place March 19-22, united over 4,000 professionals in marketing, sales, ...

Avoid the Top OTT Pitfalls Using Real-Time Relevance

Avoid the Top OTT Pitfalls Using Real-Time Relevance

For the last three to five years, over-the-top (OTT) services have integrated seamlessly into the daily lives of consumers. ...

Timing is Everything | Watch and Learn with Swrve

Timing is Everything | Watch and Learn with Swrve

Increased conversions. Higher retention and engagement. Now you can perfectly time offers to drive immediate actions and ach...

Videos

Swrve: Real-Time Relevance
play

Swrve is the customer engagement platform that helps leading brands confidently scale communications over millions of customers in real time.

Swrve Solutions - Onboard and Nurture
play

Optimize your customers' journey from FTUE to their first purchase.

Swrve Solutions - Aquire and Activate
play

If you’re investing in paid user acquisition, delivering standard app onboarding experiences isn’t good enough.

Swrve & Ryanair
play

One of the world's leading airlines, Ryanair, is using Swrve to connect with passengers on the go.

Swrve & Travelex
play

Swrve & Travelex - A Success Story

Swrve & ding*
play

Find out how ding* drives mobile engagement with Swrve.

Blueprints

First-Time User Experience (FTUE)

First-Time User Experience (FTUE)

Blueprints

25% of new users will open your app once, only to never to open it again. Show your users the value in your app’s services by optimizing your onboarding process and FTUE.

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How To Test And Release New Features To Your Mobile App

How To Test And Release New Features To Your Mobile App

Blueprints

When you're adding a significant feature to your mobile app, AB testing its impact will help drive revenue and let you know the right context to tell the rest of your users about the feature.

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How To Best Communicate With Your Customers Outside Of Your App

How To Best Communicate With Your Customers Outside Of Your App

Blueprints

The days of sending a generic broadcast push notification are over, and won't cut it with your customers anymore. Capture your users attention in a personal, relevant and timely way.

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How To Deliver A Seamless Multi-Channel Experience

How To Deliver A Seamless Multi-Channel Experience

Blueprints

In a multi-channel world, your customers will expect your brand to present your apps services and experiences consistently and coherently across all channels.

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How To Manage Scheduled & Unscheduled Outages On Mobile

How To Manage Scheduled & Unscheduled Outages On Mobile

Blueprints

Consumers spend 8 out of 10 mobile minutes inside apps. And if you have a 'mission critical' app, it's imperative that there is a plan in place for times when your services are unavailable.

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How To Manage Free Trials and Subscriptions

How To Manage Free Trials and Subscriptions

Blueprints

Subscriptions are key to profitability for certain apps. And in many cases that subscription starts with a free trial. Lead your users seamlessly from free-trial to subscription.

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How To Think The Opposite About Engagement

How To Think The Opposite About Engagement

Blueprints

The average person has 119 apps on their devices. But 98% of the time, the average person spends their time in just ten out of 119 apps. Here’s how to be part of the ten.

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Driving Subscriptions In Digital Streaming Media

Driving Subscriptions In Digital Streaming Media

Blueprints

49% of homes in the US already consumer content using a digital streaming media player. Get past the free trial stage and drive conversion using our guide.

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Documentation

Document

Analytics and Reporting

Document
Shelly Wolfe

This doc serves as your introduction to analysis of Swrve export data, enabling you to dig deeper into the data found on the Swrve dashboard.

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Document

Developer Documentation

Document
Shelly Wolfe

Everything you need to know to integrate Swrve into your app, get the most out of it, and make use of Swrve's in-depth analytics features.

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Document

User Documentation

Document
Shelly Wolfe

Engage your customers with Swrve using targeted campaigns. Analyze the results and maximize ROI using in-depth analytics and reporting features.

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Document

Swrve Events API

Document
Shelly Wolfe

The Swrve Events API is a series of REST calls for sending event data to Swrve from your app. Learn how to implement it here.

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Document

FAQs

Document
Shelly Wolfe

Got a question on how to get the most out of Swrve? Chances are we've already answered it!

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Document

Best Practices

Document
Shelly Wolfe

Campaigns that we've seen deliver real ROI in the field, shared by our Customer Success team!

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Document

Advanced Integration Guide

Document
Shelly Wolfe

Once you have completed the steps in the Quick Start Integration Guide, follow the steps outlined in this advanced guide.

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Document

Quick Start Integration Guide

Document
Shelly Wolfe

Integrate the SDK with just one line of code to access basic analytics and Swrve's in-app messaging functionality.

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