Swrve automatically processes over 14bn data points, segments millions of customers, and triggers different communications to them daily, in real time. This gives brands the unparalleled ability to deliver customer relevance at scale. With a 99.98% uptime and billions of messages sent annually, Swrve is perfectly designed to scale to help Digital teams advance customer experiences worldwide.
Untapped channels and data silos stand in the way of opportunities to grow your business. With Swrve, Digital teams can nurture customers through to new purchases via hyper-relevant push notifications, in-app messages, emails, and more. Our suite of real-time tools are built to ensure that the right communications get to the right customer, no matter the size of your data set. You’ll benefit from:
Every one of our support customers has a named individual member of our Customer Success team working with them on the account. We schedule regular catch-ups and account reviews for optimal success all year round.
The Swrve dashboard presents all campaigns in one centralized list view that can be filtered with ease. All relevant campaign measurement metrics (like overall engagement, A/B test results, clickthrough, and more) be easily seen and evaluated from this one convenient view.
It’s important to ensure the right people have access to the right campaign components. That’s why we’ve made setting and managing user roles and permissions simple in the Swrve platform. That way, your team’s data analyst can create and manage reports (but not campaigns) and your intern won’t have access to sensitive app data.
Working with Swrve has been key to improving our core KPIs. The platform’s ease-of-use and ability to run push, in-app messages, an inbox, as well as A/B testing capabilities in a single place has helped us improve overall app engagement. George Jurgens, Lead Growth Manager at Hopster