In today’s experience economy, brands are only as good as their last customer interaction. Swrve is the only enterprise-grade solution that helps global retail brands successfully identify, anticipate, and act on the needs of individual customers in real time, driving stronger business outcomes and giving more reasons for shoppers to return again and again.
Deliver seamless, relevant onboarding by optimizing your first-time user experience to correspond directly with the Facebook ad your new user just clicked on. By keeping the thread alive brands can increase conversion rates by up to 11x or more, and increase ROI on acquisition spend.
Troubleshoot any buying processes with native in-app tool tips to inform users how easy it is to check sizing, make returns, or hold products in stock. With Swrve, design your tool tips to be in your brand’s look and feel and target relevant messages users who frequently visit key areas of your app.
Make it easy for your shoppers to commit to a purchase with a personalized touch highlighting an item you know they’ll love. With Swrve, seamlessly integrate with your external system to track inventory on sales and items and connect with shoppers with the right message, at the right time to inspire purchases.
Increase footfall to bricks-and-mortar stores with geo-triggered campaigns encouraging shoppers to stop by stores they are within range of, after previously browsing products in the app.
Easily reduce cart abandonment by instrumenting your app to understand the problem, optimizing your checkout flows, and automating cart recovery messaging. See how one Swrve customer increased revenue by $2.85 million in 2018 through targeting the right users with the relevant messages at the optimal time.
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