The Future of Financial Services
One quote from the CIO of a large retail consumer bank (and Swrve customer) perfectly sums up the transformation of consumer finance.
“In any one minute, we've more customers in our mobile app than in our entire branch network in a week. Customers open the app nearly every day, and stay for an average of 17 seconds.”
Consumer finance is a mobile-first world. With that come many new challenges and opportunities.